Fedex Bu (2024)

FAQs

What happens if you don't answer the door for FedEx? ›

If you missed your delivery, we'll leave a door tag for you. It has a number that's associated with your package's original tracking number and the steps you can take to locate your package.

You can reach the FedEx Alert Line in the United States at: 1-866-42-FedEx (1-866-423-3339). If you are outside the U.S., click here for phone numbers.

FedEx reported quarterly revenue of $21.7 billion, down from $22.2 billion last year. The company's Express overnight delivery unit had been struggling with falling volumes as the USPS shifts packages from higher-margin air services to more economical ground services.

Packages are scanned at various points between pickup and delivery. The frequency of scans varies, and it's not unusual for a shipment to go more than 24 hours without an update while it's on its way to the final destination.

If you are not home to sign for your package, a doortag will be left at your door and the driver may reattempt delivery. To avoid missed deliveries, sign up for FedEx Delivery Manager, where you will be able to sign electronically or give special instructions for delivery.

If you were not home when we tried to deliver your package, you can schedule a new delivery time on the FedEx Delivery page. On the page, simply select the 'Missed Delivery Card' from the dropdown menu and enter your tracking number, email address and phone.

If you have questions, we have answers. Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800.GoFedEx 1.800.463.3339.

Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package. Confirm that your recipient has checked everywhere the package might have been left by our driver and click Yes. Enter your contact information, including your name, phone number, and email address (optional).

FedEx will consolidate all its operating companies into a single organization, effective June 2024. FedEx Corp. provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services.

Why is FedEx falling? ›

FedEx blamed the 2% revenue decrease primarily on lower fuel surcharges at all its transportation segments along with decreased volumes in its FedEx Express and FedEx Freight segments. Revenue from FedEx's package delivery business increased less than 1% to $8.26 billion.

FedEx expects the layoffs to take place over the next 18 months. It is also looking at expenses of $250 million to $375 million related to these headcount reductions. This is part of its larger plan to cut $4 billion in operating costs by the end of 2025.

Shipments receive updates at various points in their journeys between pickup and delivery. The frequency of scans may vary and it is not unusual for a shipment that's on its way to go more than 24 hours without an update, especially during periods of long travel.

– FedEx has a very low rate of lost packages, with less than 1% of all shipments being reported as lost or damaged. 2. What should I do if my package is lost by FedEx? – If your package is lost by FedEx, you should contact their customer service to file a claim and start an investigation into the missing package.

Yes, a USPS package can sometimes be delivered without being scanned. While it's standard practice for postal workers to scan packages at various points in the delivery process, there are occasional instances where a package might not be scanned, such as due to equipment issues or oversight.

Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. You may request another delivery attempt by calling customer support.

If you missed your delivery, FedEx might make additional attempts to deliver your package, or for residential addresses; it may be redirected to a nearby FedEx or FedEx OnSite location for customer pickup.

Generally, FedEx requires a signature on all deliveries. However, we may be able to leave your package without a signature on the following conditions: - Have a suitable secure location to leave your package. - Your signature on the delivery attempt notice.

Packages that aren't signed for are returned to the local delivery hub. The delivery driver leaves a paper notice and an online notification to inform you that a delivery attempt was made, and will be re-attempted.